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Shipping

Signature Confirmation Service
Signature confirmation service is available and may be requested for domestic (U.S.) orders only for an additional charge of $3.00. If you desire this service please select a shipping option with signature confirmation service when you check out. Talisman Coins, at its sole discretion, reserves the right to require signature confirmation service at the client's expense.

Shipping Confirmation
For orders placed online, on our web site (only!), an automated shipping confirmation email (with tracking information) is sent when the order is despatched. This service is not available for orders placed by mail, by phone, or by any means other than via our web site. Please be sure that your email address is spelled correctly when you place your order, and that email addresses including "@talismancoins.com" are on your approved (white) list.

Delivery Time
Once your order is despatched, it is in the hands of the postal, shipping or freight services. At this point there is nothing more we can do to expedite delivery. This may seem obvious, but we routinely are asked to "make my package show up faster" once it is already on its way. If we knew how to do that, we be running a magic act in Vegas! Please understand the futility in asking us to make your order get to you faster once it's already been shipped out.

For international orders, please keep in mind that customs agencies reserve the right hold incoming parcels for inspection at their discretion, sometimes for days, sometimes for longer. Unfortunately, expediting customs clearance is beyond our control.

Secure Delivery
By making a purchase from Talisman Coins, whether by means of this web site or by any other means, you agree that you understand the valuable nature of precious metals and numismatic items and have a secure delivery location. It is not the responsibility of Talisman Coins to verify or otherwise ensure that its customers possess a secure delivery location. You agree that once the postal service, courier, customs office or other third party delivery or handling agency certifies or otherwise claims that an item is delivered, it is for all intents and purposes delivered and is no longer covered by any insurance.

What is Registered Mail Service?
For certain domestic (within the United States) shipments, Talisman Coins may employ the United States Postal Service Registered Mail Service. Per the USPS, Registered Mail Service provides premium handling and maximum security for your domestic mail from the point of acceptance to delivery. In short, Registered Mail is the safest and most secure form of delivery on the planet. Registered Mail is automatically insured; it is handled under lock and key the entire way; and is scanned at all entrance and egress points. All these facilitate its security en route and safe delivery. Although Registered Mail is de facto also USPS Priority Mail Service, it may not be delivered as quickly as regular Priority Mail. This is because of the additional handling procedures and security protocols employed for Registered Mail. Therefore, Registered Mail generally takes a little longer to move from point to point, and tracking updates are often not as frequent. This is entirely normal. Our experience with Registered packages is that they generally arrive within seven to ten business days. For the reasons given above, Registered Mail Service is always more expensive than standard Priority Mail. If you would like to request USPS Registered Mail Service for your domestic package, please email us after you have placed your order for a quote of charges beyond the standard shipping charge. For particularly valuable orders, Talisman Coins may, at its sole discretion, provide a free upgrade to Registered Mail Service. For packages that fall below the threshold of "particularly valuable", but for which delivery problems may be anticipated and/or may have previously been experienced, Talisman Coins reserves the right to require Registered Mail Service at the client's expense.


Domestic (U.S.) Shipping Table
United States

Order Value                      Standard        Priority
$0.01 -  99.99                     $12.95          $17.95
$100 - 499.99                       $9.95          $14.95
$500 - 999.99                       $7.95*           $7.95                 * Orders at this value default to Priority Shipping Service
$1000+                                 $5.00*           $5.00                 * Orders at this value default to Priority Shipping Service


International Shipping
All international orders (orders sent outside the United States of America) are uninsured and shipped at buyer's risk. Insurance may be available for an additional charge and will depend upon the value of the order, location, etc. Please inquire by email or note with your order ("Special Instructions") if you would like your international order insured.

Why don't we include insurance in the cost of international delivery?
    1)  Insurance is available only for some orders to some (not all) countries to which we ship.
    2)  Not all of our international customers want to insure their packages.
    3)  Not making insurance mandatory helps lower international shipping charges.

International Delivery Time
It is impossible to predict how long a package will take to reach an international customer - we don't deliver the mail personally, nor do we run the postal and freight services ourselves. Delivery time depends upon many variables, including the country to which a parcel is sent, how attentive customs and other government inspections are, how much bureaucratic red tape must be dealt with, etc., etc.

You control the service chosen. Standard Service does not include tracking and is not fast; delivery times of 4 to 8 weeks are not unusual or uncommon, depending upon location and other variables. Priority Service is usually faster - perhaps 1 to 3 weeks. Please understand, these are just rough estimates, not promises or guarantees.

For international orders valued at or above $400, USPS regulations mandate the use of International Priority Mail Service - other, less expensive services are not options. Please understand this is their rule, not ours. Orders may not be split into multiple orders of lesser value to circumvent this rule.
 
Customs, Taxes and Import Duties
Taxes, customs and/or import duties are assessed by many countries on imported goods. Orders sent to addresses outside the United States may be subject to inspection and/or assessment of taxes and/or duties. Please note that these fees are neither assessed by nor charged by Talisman Coins. We have absolutely no control over taxes, customs and/or import duties, payment of which is entirely the responsibility of the purchaser. It is illegal for Talisman Coins to mis-declare contents or under-declare values on an international customs declaration. If you are uncertain whether your country assesses taxes, customs and/or import duties, or you would like an estimate of the same, please contact your country's taxing agencies.
 

International Shipping Tables
Canada

Order Value                           Standard        Priority with Tracking
$0.01 -  399.99                        $16.95                      $39.95
$400+                                      $39.95*                     $39.95
 
* Orders at this value level automatically default to Priority with Tracking Shipping Service, per USPS regulations. Placing multiple orders of lesser value to circumvent Priority Shipping is illegal per US federal law. Such orders will have shipping increased to the appropriate Priority service.
 
Insurance - Canada - Insurance to Canada is available at a rate of USD 2 per USD 100 (or portion thereof) of insured value. Please email us and/or note with your order ("Order Comments") if you would like your order insured. Insurance is only available with the Priority Mail with Tracking service. Talisman Coins reserves the right, at its sole discretion, to require any order to be sent with insurance (and via Priority with Tracking Service, if necessary), paid for by the customer.


Rest of the World

Order Value                           Standard        Priority With Tracking
$0.01 -  99.99                          $29.95                      $49.95
$100 - 399.99                          $34.95                      $49.95
$400+                                      $49.95*                     $49.95

* Orders at this value level automatically default to Priority with Tracking Shipping Service, per USPS regulations. Placing multiple orders of lesser value to circumvent Priority Shipping is illegal per US legislation. Such orders will have shipping increased to the appropriate Priority service.


Insurance - Insurance to other countries may be available, typically at a rate of USD 3 per USD 100 (or portion thereof) of insured value. Please inquire by email and/or note with your order ("Order Comments") if you would like your international order insured. Insurance is only available with the Priority Mail with Tracking service. Talisman Coins reserves the right, at its sole discretion, to require any order to be sent with insurance (and via Priority with Tracking Service, if necessary), paid for by the customer.
 
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